Colourful Consultation (16-Webinar Version)

Why do this course

Do you or a colleague sometimes find it hard to balance all the clinical, client, financial challenges that are part and parcel of veterinary consultations? Perhaps you feel overwhelmed at times by the never-ending uncertainty of clinical work due to the limitations of the information available from our physical senses? Is this uncertainty eroding your confidence? Maybe you’re new to the profession or maybe you’ve even been consulting for a while and you worry that clients might complain about your advice – or even worse, sue you!? Perhaps you are trying to work out how much to guide clients and the how to do so without coming across as too pushy or too salesy? Maybe get you frustrated when clients doubt, dispute or resist your advice? Perhaps you struggle to stick to time? If you recognise any of these issues – as well as many others – such as feeling uncomfortable talking about money, this Colourful Consultation course offers a very practical means of tackling these issues. The Colourful Consultation model incorporates the standard problem-solving approach to clinical reasoning and resolution within a consensus-based approach to decision-making.

What's in it for me

It has been said that good communicators use ‘fewer better words’. This course will help you avoid a common mistake when communicating complex concepts – overexplaining! You will learn why the rule of 3 is central to human communication; people struggle to remember, compare or decide between more than three at once; people often need to hear something 3 times before they believe it is true. You will learn how to conceptualise and frame common clinical situations as well as dozens of phrases that help you explain risk, options and manage expectations using ‘fewer better words’. One of the key skills you will learn in this course is the art of articulating a differential diagnoses list and how subtle changes in the words and sentences you use can have significant impact in a client’s perceptions of your knowledge and ability.

The hallmarks of confidence is the ability to manage uncertainty, master difficult situations and be ‘of value’ to others. This course will help you do this and thus contain much of the anxiety and stress associated with clinical practice. Not only will you feel more confident, you will find that your clients respond better to your proposals and you will feel less nervous about receiving complaints that stem from sub-optimal communication. You will feel more confident talking about money as a result of understanding the underlying drivers of what we call ‘econo-phobia’. Once you have mastered all these skills yourself, you will be able to coach others to learn and master them as well.

Course Fee:


Special Introductory Offer!




Original price A$ 366

*Charged in Pound Sterling

This course is delivered and managed by Colourful CPD. Vet Education is a collaborative partner. You will receive your registration confirmation from Colourful CPD.

5 Things Everyone in Practice Needs to Know

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Course Reviews

"Really helpful area for the veterinary world to understand some of this material better because of the perfect storm we are facing of gender imbalance in younger graduates coupled with an over-emphasis on political correctness & the opportunity created for the relentless onward march of the corporates. No-one is really addressing the complex underlying issues which have created this situation, although there is at least some belated recognition that it has been allowed to arise. But this kind of information is really helpful to understand some of the mindsets which lie underneath the surface & help us to address some of the real concerns more appropriately. Many thanks."
"I generally have significant antipathy towards the self-help / self-improvement movement. I find most of the content is common sense and unlikely to be life changing. So it was with some scepticism that I watched the Vet Whisperer course. I have to say, it was fantastic. The evidence based approach to an analysis of behaviour was terrific and would appeal to most scientific minds. The fact it specifically relates to veterinary practice was a big plus, rather than a generic one varnished with a vet clinic top coat."

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